重庆欢乐生肖官方网址The UWG Online Faculty & Student Services Team is here to help with any questions or concerns you have with your online classes.   

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    • Getting Started

      CourseDen is an innovative learning management system for creating, hosting and editing online learning resources. CourseDen contains a flexible suite of tools for creating custom content for courses, instructor, and users. Use the navigation to the left, or select an icon below to get started working with the tools CourseDen has to offer

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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      Your Account
      Navigation
      General Topics
    • Accessibility

      重庆欢乐生肖官方网址Web accessibility refers to how easily people with disabilities can navigate and interact with websites. Disabilities may be physical (such as blindness, low vision, deafness, or fine motor skills difficulty), or cognitive (such as dyslexia or attention deficit disorder). People with disabilities often use assistive technologies to help them navigate the web. An assistive technology is any device that helps a person with a disability. Common web assistive technologies include modified mice and keyboards, screen readers and screen magnifiers.

      重庆欢乐生肖官方网址Web accessibility occurs when websites support web accessibility standards, are compatible with assistive technologies, and are easy for people to navigate and understand.

      重庆欢乐生肖官方网址Desire2Learn follows web accessibility standards closely and work with interested clients to test the usability of their products for people with disabilities. They believe that instructional practices should focus on helping people learn, and should not be limited by the learning management system the material is delivered in.

      For a complete walkthrough, please visit our .

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    • Calendar
      Use the Calendar tool to arrange and visualize your course events in multiple views and enable integration of course content and your Calendar.

      You can use iCal to synchronize the Calendar tool to your personal calendars (such as Outlook and Google Calendar, as well as iPhone, Android, and Blackberry).

      For a complete walkthrough, please visit our .

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    • Chat

      The Chat tool is a real-time, text-based collaboration tool. You can use the Chat tool to brainstorm ideas, hold a question and answer period, have a debate or discussion, or organize a remote study group. As opposed to other collaboration tools, such as Discussions, Chat conversations occur in real-time. You can set up course specific chat rooms or chat rooms that involve individuals from all over the organization.

      For a complete walkthrough, please visit our .

    • Classlist
      Use the Classlist tool to view who's enrolled in your course, check users' online statuses, send email or pager messages, view shared locker files, and read their blogs if they have one.

      For a complete walkthrough, please visit our .

    • Content
      Use the Content tool to access course materials, complete required activities, and monitor your completion progress on topics contained within each course module.

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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    • Discussions
      The Discussions tool is a collaboration area to post, read and reply to threads on different topics, share thoughts about course materials, ask questions, share files, or work with your peers on assignments and homework.

      For a complete walkthrough, please visit our .

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    • Dropbox
      The Dropbox tool enables you to submit assignments in CourseDen, eliminating the need to mail, fax, or email your work to instructors. Simply upload your submission to the appropriate dropbox folder and submit.

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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    • Email
      The Email tool allows you to send email from within Learning Environment. You can also organize received mail using folders and store email addresses using the Address Book.

      You have an email account for sending emails to and receiving emails from other users in CourseDen. You cannot send emails to external addresses.

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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    • Grades
      Use the Grades tool to check your grades on assignments and tests. You can see your individual grades and comments, as well as class averages and feedback. You can also view your final grade and the grade formula used to evaluate you once your instructor releases your grades.

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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    • Locker

      Use the Locker tool to upload and store files in CourseDen. Locker enables you to upload files from your PC, or to create new HTML files. Group locker areas allow you to collaborate on files with others.

      For a complete walkthrough, please visit our .

    • News

      重庆欢乐生肖官方网址Use the News tool to read instructor messages, course information, and other news updates.

      重庆欢乐生肖官方网址News items appear in the News widget, but through your notification settings, you can also receive instant notifications about postings through email, SMS, and RSS feeds.

      For a complete walkthrough, please visit our .

    • Pager
      The pager is an online messaging tool for sending text messages to classmates and other members of CourseDen. A page is quicker and less formal than an email. Use the pager to quickly see which of your classmates are online, get an answer from a friend, or to send a reminder or notice.

      For a complete walkthrough, please visit our .

    • Quizzes
      Use the Quizzes tool to take a quiz, review your quiz results, and see class statistics for a quiz.

      重庆欢乐生肖官方网址For a complete walkthrough, please visit our .

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    • User Progress
      The User Progress tool helps track student progress in a course by measuring their completion of 9 different progress indicators. Instructors can use User Progress to track their students' overall progress and prepare progress reports, while students can use User Progress to keep track of all of their course-specific assignments and feedback. Progress reports are available for the following progress indicators:
      • Grades
      • Objectives
      • Content
      • Discussions
      • Dropbox Folders
      • Quizzes
      • Checklist
      • Surveys
      • Login History

      For a complete walkthrough, please visit our .

    Other Resources

    Online Resources

    UWG|Online Maintenance Schedule:

    重庆欢乐生肖官方网址Please see the for the latest dates and times for scheduled maintenance downtime. GeorgiaONmyLINE programs, such as eCore?, follow the schedule for D/X site regardless of campus affiliation.

    重庆欢乐生肖官方网址Be sure to mark these dates in your calendar so you can allocate time for completing assessments, assignments, discussions, and other course related content.

    ** Note - if one of the above listed tools is still active when the server goes down, you WILL be kicked off with no chance to save, submit, or complete your materials.

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    • Hoonuit (online tutorials on a variety of subjects)

      Hoonuit provides universities unlimited access to a library of over 60,000 how-to tutorials, in- depth training workshops, and technology integration projects on over 250 commonly used applications.

      重庆欢乐生肖官方网址Some example tutorials include:

      • Microsoft Office
      • Adobe Creative Cloud
      • Google Mobile Apps
      • HTML 5/PHP/CSS 3

      Please login to CourseDen in order to access Hoonuit with your UWG ID and password. Alternately, some instructors or admin may have access via visit the to access Atomic Learning. Your login credentials will be your UWG ID and password:

      • username: jsmith24
      • password: 12 digit passphrase
    • Banweb (to register for courses and more)

      重庆欢乐生肖官方网址Banweb is a secure, online tool used to manage student information and register for classes online. Through BanWeb, students can register and perform typical student tasks from the comfort of their own home or dorm room.

      BanWeb is used for:

      • Registration for classes
      • Pay Fees
      • Drop / Add
      • Check Grades
      • Change Address
      • View and print Transcripts
      • View and print Class Schedule
      • Purchase Meal Plan

      To access BanWeb, you must log into Campus Pipeline on the. Once logged in, simply click on the "BanWeb" tab.

      For a complete walkthrough, please visit our .

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      Would you like to get hands on training with some of the most important systems we use at UWG? Click the links below to launch the software simulations.

      Banweb
      Grades First
      Schedule Builder
      Wolf Watch

    • Collaborate Ultra (web conferencing & collaboration)

      Blackboard Collaborate software solutions offer a social, interactive learning experience with virtual classrooms, online conferencing, instant messaging and more collaboration tools.

      The Collaborate Classroom is the cornerstone of the Collaboration Suite. It is a live, virtual classroom environment with robust features that include audio, video, application sharing and content display. Its pedagogical design and ease-of-use ensures that educators and students engage as if they were meeting face-to-face.

      Advanced features include polling, whiteboarding, presenter on-the-fly, resizable chat areas and participant lists, usage analytics tools, and now both MP3 and MP4 downloads enable further dynamic interaction between students and educators..

      UWG | Online is happy to assist students with Blackboard Collaborate and Wimba Classroom during normal business hours.

      For specialized and after-hours assistance with Blackboard Collaborate contact Blackboard via the below options:
      Toll Free at 1-877-382-2293重庆欢乐生肖官方网址 and/or on the .

      Frequently Asked Questions:

      External Training Resources:

    • Center for Academic Success

      View the Center for Academic Success website.

    • Grammarly

      重庆欢乐生肖官方网址Grammarly is an automated proofreader that checks for more than 250 types of spelling, grammar, and punctuation errors. It helps enhance vocabulary usage through word suggestions and also attempts to correct possible plagiarism issues by suggesting properly formatted citations.

      UWG provides the Premium Education versions of Grammarly for free for all UWG faculty, students, and staff. If you need support or assistance with Grammarly, please contact Janet Gubbins via phone (678-839-0630) or email (jgubbins@westga.edu)

      重庆欢乐生肖官方网址To install and set up your FREE UWG Premium Grammarly account:

      • If you do NOT already have a Grammarly account, follow the instructions.
      • If you DO already have a Grammarly account, follow the instructions.

      重庆欢乐生肖官方网址If you would like to use Grammarly with Microsoft Word, view the document that is linked below

      • Please read all warnings and suggestions prior to installing the MS Word add-on. These can be found in any of the Grammarly documentation files that are linked in this section.
      • If you still want to install the MS Word add-on, follow the  instructions.

      For more comprehensive information, you can view the Grammarly information重庆欢乐生肖官方网址 page.

    • ReadSpeaker (webReader & docReader)

      The CourseDen ReadSpeaker Integration automatically enables ReadSpeaker online text-to-speech & screen reader technology for CourseDen’s HTML content pages for all users. Using webReader Any student can hear their HTML course content spoken aloud or download it as an MP3 using only their internet browser. Students can also highlight and play back a subset of the content. You can also open documents in the docReader and have ReadSpeaker's text-to-speech read the document along with providing a few other useful tools.

      If you think there is an issue with your ReadSpeaker, be sure your are trying to listen to a CourseDen HTML file. Give UWG | Online’s help desk a call at 678-839-6248 if you are unsure what kind of page you are trying to listen to.

      Further Resources:

    • Smarthinking (online tutoring and writing center)

      Smarthinking is an online tutoring/writing assistance service provided to UWG students in online courses, off-campus (Newnan, Douglasville, etc.) courses, and QEP courses. It is simple, fast, and always available. Students can connect to live educators from any computer that has internet access, with no special software installation or equipment required.

      Depending on semester funding, access may be open to all students or only students enrolled in an entirely and fully online course, a course within a current or developing online program, a QEP course, or a course being offered at UWG Newnan, UWG - Douglasville Center, or any off-campus locations site. If you are in a qualifying course, you may contact your professor to request adding the Smarthinking link to your course, or contact our helpdesk at 1-855-933-8946 (local: 678-839-6248) or online@westga.edu重庆欢乐生肖官方网址.

      1. Log into CourseDen
      2. Enter one of your classes
      3. Click Resources > Smarthinking to be taken to the Smarthinking website

      Further Resources:

    • Student CourseEval (course evaluations)
      Log-in

      重庆欢乐生肖官方网址 CoursEval, which maintains online student evaluations, had an update to its servers in the Fall of 2014. As part of these updates there is now a new, direct link to your account and CoursEval will accept your UWG ID username and password as your login credentials.

      New login process

      Use this link to access your evaluation results or open surveys

      Credentials
      Username: Your UWG ID username (for example, jsmith)
      重庆欢乐生肖官方网址 Password: Your UWG ID password (12+ character passphrase)

      What is CoursEval

      Formative evaluations/ End-of-term evaluations
      During the last weeks of the term, the DDEC conducts its own online student evaluation of instruction. Our evaluations are conducted outside of CourseDen, in CourseEval, and can be accessed online any time. See the CoursEval and  [PDF] statements.

      重庆欢乐生肖官方网址Your instructors welcome your suggestions and take them very seriously. Evaluations are anonymous and secure. Be assured that instructors cannot access evaluation results until the final course grades are turned in.

      Things to remember

      • There are two evaluations to complete: One for each of your online courses and one for UWG|Online.
      • You can also easily access your evaluations using either your computer or mobile device.
      Let Your Voice be Heard!

      More than just a box to check off at the end of the semester, the student evaluation of instruction (SEI) is a critical feature for faculty looking to increase their ability to make a lasting impact on their students. During the last weeks of the term, the DDEC administers online student evaluation of instruction (SEI) for all distance courses. These anonymous evaluations are conducted outside of CourseDen, in . 重庆欢乐生肖官方网址They must be completed during the open evaluation time periods each semester, but can be viewed online at any time.

      Specific results are shared with the instructor, the Chair, and the Dean. The Evaluation Summary for Distance Courses form requires that the faculty provide written documentation reflecting on their DE course evaluation results and how the students' feedback will be used for improvement. Aggregate results are made available online at: DE Evaluation Documents. Reminders are shared on the UWG|Online social media sites (, , and ).

      If you get an error message, or do not see your course, check with your professor. Your professor may have chosen to offer an in-class paper evaluation.

      If you have any questions, please e-mail UWG|Online at online@westga.edu or call the UWG|Online Helpline at 678-839-6248 (Mon-Fri from 8am - 5pm).

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    • TurnItIn (plagiarisim prevention & assessment)

      Turnitin is an originality checking and plagiarism prevention service used by millions of students and faculty, and thousands of institutions worldwide. Turnitin encourages best practices for using and citing other people’s written material. The service offers a complete web-based service to manage the process of submitting and tracking papers electronically, providing better—and faster—feedback to students.

      Further Resources:

    • UWG Campus Writing Center

      View the Campuse Writing Center website.

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    • Any Video Converter

      重庆欢乐生肖官方网址UWG|Online recommends this program to students who need to do one of the following: convert video files, reduce file size, and/or reduce the frame size of their video

      for more information.

      More Resources:

    • Audacity (audio editor & recorder)

      重庆欢乐生肖官方网址Audacity is a fast, open-source, multi-track audio editor and recorder. It supports WAV, AIFF, Ogg, and MP3 formats. Features include envelope editing, mixing, built-in effects, and plug-ins, as well as unlimited undo. On top of all that, it's free!

      for more information and to download the software.

      More Resources

    • Google Drive (web-based office suite)

      Google Drive is a Web-based office suite all in one location. It allows you to create, edit and manage documents, presentations and spreadsheets while collaborating online in real-time. With Google spreadsheets and forms, you can learn to create, save, and enter data which can be shared with respondents of your choice. As they respond, their answers will be stored in a spreadsheet which you can use to analyze, graph and share the results. .

      Further Resources:

    • Google Sites (build your own website)

      Google Sites is the easiest way to make information accessible to people who need quick, up-to-date access. People can work together on a Site to add file attachments, information from other Google applications (like Google Docs, Google Calendar, YouTube and Picasa), and new free-form content. for more information.

      Beginner's Guide

    • iMovie (video editor)

      iMovie is a movie editing application that allows Mac users to create movies from a number of different sources including digital video cameras, DV-encoded files, and pictures. Visit the  for more information.

      Further Resources:

    • Kaltura
      Kaltura is an online multi-media tool that allows users to create, edit, stream, manage, access, and collaborate on multi-media projects. The tool can be used to easily capture audio and video, as well as deliver related documents or files.

      Visit UWG's Kaltura webpage for more information.

      Further Resources:

    • Piktochart (create infographics)

      重庆欢乐生肖官方网址Piktochart helps you to create infographics, share and get results in 3 easy steps. No design experience required. Using your UWG Google email account, you can create a free, limited account.

      Visit the  for more information.

      Further Resources:

    • PowToon (animated presentations)

      PowToon will create the world’s most minimalist, user friendly and intuitive presentation software that allows someone with no technical or design skills to create engaging professional “look and feel” animated presentations.Using your UWG Google+ account (associated with your student GMail account), you can create a free, limited account. For more information, visit the .

      Further Resources:

    • Prezi (animated presentations)

      重庆欢乐生肖官方网址Prezi is a free web-based presentation application and storytelling tool that uses a single, infinite canvas instead of traditional slides.

      重庆欢乐生肖官方网址Prezi provides discounts to students and teachers who sign up with a school email address. If you do not have an email associated with your educational institution, please see the standard pricing. Visit the for more information.

      Further Resources

    • SlideShare (share presentations)

      SlideShare is an online community for sharing presentations. You can upload PowerPoint and Keynote presentations, Word and PDF documents, and videos.

      SlideShare consists of more than 15 million uploads from individuals and organizations on topics ranging from technology and business to travel, health, and education. Find and search for what interests you. Visit the for more information.

      Further Resources:

    • StudyBlue (study tool)

       StudyBlue is a collaborative learning ecosystem that empowers more than 4.5 million people to master any subject. Students can connect with others who are on a similar learning journey through a shared library of more than 200+ million pieces of user-generated content. StudyBlue brings together the wisdom of the crowd, making it easier to master anything from chemistry to Chinese. - .

      Need help with StudyBlue? Visit the .

    • WinSCP (upload web content)

      重庆欢乐生肖官方网址WinSCP is a free open source SFTP client for Windows. It allows file transfering between a local and remote computer and offers scripting and basic file manager functionality. Use this program to upload content to your student web directory. For more information about WinSCP visit the .

      Further Resources:

    重庆欢乐生肖官方网址This list of downloads shows the best versions of software to use CourseDen effectively.

    Supported Internet Browsers

    Java Plug-In

    Other Recommended Software

    Software Simulations

    重庆欢乐生肖官方网址Would you like to get to know some of the most important systems we use at UWG? Click the link below to learn more.

    • (a general orientation for everything UWG)
      • You can create a guest login to view the orientation slides
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    Direct Link to CourseDen:

    If you are experiencing latency/bandwidth issues accessing CourseDen using a portal login (i.e. http://bangrenbanshi.com), always try using the .  重庆欢乐生肖官方网址(Remember: eCore, eMajor, EU, and WebMBA courses log on to )

    Please Note: You will not have access to CourseDen until 24-48 hours after you actually register for classes via MyUWG. Also, keep in mind, that you will not be able to see any of your registered courses in CourseDen until the actual start date of the course.

    How to Login

    STEP 1:
    icon重庆欢乐生肖官方网址You must have already registered your UWG ID on the  (hint = registered UWG ID accesses your UWG gmail).

    STEP 2:

    • Go to using the direct link and enter:
      • Username = your registered UWG ID username (ex. sdoe1)
      • Password = your registered UWG ID password (hint = it’s at least 12 characters long)

    Check Your Browser

    View the  to see if your computer and browser are compatible with CourseDen.

    You will want to make sure that all of the checks say YES. If anything says NO, you will need to try to fix it or contact UWG|Online for help.

    Need Help?

    UWG ID:
    Contact ITS Service Desk
    HoursMonday - Friday
    8:00 AM - 5:00 PM EST

    Phone(678) 839-6587
    Email
    Learn more about the UWG ID by visiting the UWG ID Information Page.

    CourseDen (D2L):
    Contact UWG|Online Help Desk
    (678) 839-6248  or 1-855-933-UWGO (8946)

    Hours

    Regular Hours:
    Monday - Thursday: 8:00 AM - 8:00 PM EST
    重庆欢乐生肖官方网址Friday: 8:00 AM - 5:00 PM EST

    Summer Hours (May 18 - Jul 27):
    Monday - Thursday: 8:00 AM - 5:00 PM EST
    重庆欢乐生肖官方网址Friday: 8:00 AM - 4:30 PM EST

    Chat With Us:
    Remote Support:

    Phone
    Phone1-855-772-0423

    Collaborate After Hours Support

    重庆欢乐生肖官方网址UWG|Online is happy to assist students with Blackboard Collaborate during normal business hours (see above for contact info)

    For specialized assistance with Blackboard Collaborate after hours, contact them via the below options:

    • Toll Free at 1-877-382-2293
    • Or, on the  website.